Is managing your diary and patient appointments getting difficult or too time consuming? With a dedicated MedSecretary Personal Private Assistant (PPA) looking after your calls, we will manage your calendar to your requirements.

 We’ll find a suitable time for you and the patient, schedule the appointment, help with directions, complete a pre-appointment questionnaire and discuss any relevant information that is needed. We will then send a text or email confirmation to you and the patient confirming appointment details with a follow-up email or reminder text closer to the time to help eliminate missed or forgotten appointments. What about taking time-off? We will always be around to answer the calls.

Around the clock access to the diary is available to you, your patient and your MedSecretary PPA (with appropriate authority of user). Med Secretary has the technological solutions and the experience to make this happen.

 

 

MedSecretary's Diary Management

 

Key Features:

• Some key features of our service:
• 
  Dedicated PPA and telephone number in place to manage your diary.
  Personal service available between 8am and 5pm Mon-Fri.
  We provide an Out-of-hours voicemail with your own personal message.
  Appointment reminders sent by letter, email or text.
  All e-mail correspondence between you - PPA - Patient is encrypted and secure.
  Easy access to your dairy - available around the clock from any internet-enabled PC.

 

Benefits

Don't lose potential clients - Answer every call and allow clients to book and amend appointments over the phone. Have important messages relayed quickly by your prefered method.
Reduce no shows - Send appointment reminders and marketing messages by text or email to maximise bookings.
Optimise your time - Use our simple diary/practice management software to organise appointments, schedule classes and other therapists.