Billing and Collection
Not only are most practices losing income to improper billing – the staff are frustrated due to the time it takes to do the billing and follow-up of outstanding funds. With long phone calls to insurance companies discussing single claims or rejections – and there is still practice to run, answer calls and deal with patients.
Using the MedSecretary Billing and Collection service, you will have none of these issues, allowing you to spend your time more productively - treating clients.
All your billing is checked and correctly entered and sent to the insurance companies via Healthcode using our comprehensive practice management software. The role of Healthcode is to maintain coding standards and classifications and ensures our systems have the most up to date charge codes for procedures. This guarantees that your PPA can accurately bill and subsequently receive timely payment for the services you provided.
Your PPA will also ensure that all remittances are sent to MedSecretary, this allows us to reconcile the payment with the invoice. We will follow up all shortfalls, ensuring that the full payment is collected and sent to you.
Key Features:
- Some key features of our service:
Dedicated and experienced billing and collection PPA to handle all your invoicing and payments.
All invoices sent to the patient's insurance company via Health Code, ensuring first time accuracy.
All payments sent directly to your nominated bank account.
Accept partial payments from patients and forward to you.
Liaise with patient insurance company and patients for payment settlements.
Reports generated based on date of invoice, insurance company, amount, procedure codes, hospital name, procedure date etc.
Benefits
Experience - Our Staff have billing/insurance company experience.
Accuracy - Our endeavour is to achieve 100% billing accuracy first time, improve your cash flow.
Billing Record Monitoring - Our system allows you to review and print out all of your invoices, whether they are sent, received or pending.
