www.medsecretary.co.uk

Have you ever thought of having a Personal Private Assistant (PPA) available whenever you needed one? Someone who is able to do much more than a phone answering service, someone who really gets to know your clinic and can assist your patients when they call?

By having a friendly and professional PPA answer your calls, you will be free to focus on your patients and on keeping the never ending admin tasks up to date.  Your dedicated PPA will answer your calls with your personal name and greeting (this will also be the case for out of hours’ messages).

When used alongside MedSecretary diary management service, your PPA will book appointments or update electronic medical records.

Whether you need daytime cover or full 24/7 continuity support, you can relax knowing your clinic is in safe hands. Our service is available between 8am and 6pm Mon-Friday (with out of hours’ voicemail service in place). With excellent telephone manner and a wealth of experience in customer service, your PPA’s will ensure that your clients' enquiries are handled efficiently.

 

Key Features:

• Some key features of our service:
• 
  Dedicated PPA and telephone number in place
  Personal service available between 8am and 5pm Mon-Fri
  Professionally answered calls
  Screen unwanted/sales calls
  Out of hours personal voicemail
  Messages relayed by mail, phone, email or SMS

 

Benefits

Don't lose potential clients - Answer every call and allow clients to book and amend appointments over the phone. Have important messages relayed quickly.
Instant professional image - All calls are dealt with by our friendly team, avoiding interrupting appointments whilst presenting a professional image to potential clients.
Optimise your time - No need to spend your time worrying about missing important calls.