Mr Habib Ellamushi, Consultant Neurosurgeon and Spinal Surgeon

"I began using MedSecretary services as my previous staff found it difficult to provide the level of service required by my patients and myself. MedSecretary now provide me with Diary Management, Telephone answering, Transcriptions, and General Administration.

I am very impressed with the level of customer service delivered to my patients and me and the level of empathy shown by the MedSecretary staff to my patients. My dedicated Private Practice Assistant (PPA) takes care of all my private practice requirements, my patient calls are answered in a very professional manor and the high level of accuracy for my transcriptions is due to the medical knowledge of the PPA.

The benefits to my private practice are: My patients are very happy with the way the PPA’s deal with their bookings and enquiries which has resulted in my private practice having been transformed into a more efficient and helpful service, the consultants and specialists that I work with have seen an improvement in the referral pathways.

I would highly recommend MedSecretary as they give me piece of mind."